✔ Provide a 24/7/365 monitoring center

✔ Employ an advanced monitoring technology with three fully redundant call centers located in the USA and Canada

✔ Respond to calls with a sub-10-second average phone call answer time

✔ Provide a monitoring service that is FM approved, TMA 5 Diamond Certified, and Underwriters Laboratories (UL)Certified

✔ Implement group chat and emergency text message accessibility

✔ Allow access to video clips of events that can be sent to law enforcement

✔ Play an audio recording to deter perpetrators if the camera has two-way communication