SpaceBound.com

Global Distribution Company Seeks Customer Service Rep/Administrative Assistant

Position: Customer Service Rep/Administrative Assistant (please note that this is NOT a management position)

Company Name: SpaceBound, Inc. - SpaceBound.com

SpaceBound, Inc., located in LaGrange, OH, is an e-commerce, Global Distribution Company.

Location: LaGrange, Ohio - (No rush-hour traffic from any location!)
25-30 minutes from the following locations: Hopkins Airport, Avon, Brunswick, Elyria, Medina, N-Olmsted, N-Ridgeville, Brunswick, 45-minutes from Lakewood or Sandusky. 20 min. southwest of North Olmsted.

Job Description: SpaceBound is seeking a full-time Customer Service Rep/Administrative Assistant. This position plays an important role in assisting Customer Service with the daily responsibilities involving, but not limited to, order taking, the handling/transferring incoming calls, generating daily reports, working within the order system, etc. Candidate must have a professional attitude, above average phone skills required, ability to field the customer's questions, trustworthy, exceptional communication skills, self-motivated, detail oriented, team player, organized, and enjoy speaking with retail/reseller customers.

This position also requires the candidate to have strong administrative / clerical skills, organizational skills, detail oriented, etc. Administrative responsibilities included, but not limited to, effectively providing administrative support to office team members, typing documents, creating/maintaining Excel charts with working knowledge of how to set up a chart along with doing calculations, copying, faxing, ordering, obtain information and do searches on the Internet, make calls, distribute correspondence, etc. Additional responsibilities may include, but not limited to, running errands, picking up Company lunches, preparing conference room for meetings, assist with Company functions, inventorying and coordinating items needed for volunteer programs we sponsor, coordinating special events, etc.

This position is not a job for someone who does not enjoy diversity, or requires advanced notice on most tasks. Due to the nature of our business, the Customer Service/Administrative Assistant candidate must be able to handle diversity on a daily basis, be organized, have a great attitude, able to follow instructions as they are given, be a team player, and able to work with all levels within the Company organization. Candidate must include negotiable salary requirement.

Full-Time: Yes
Days and Hours: Monday through Friday
Hours Worked: 9:00 a.m. – 6:00 p.m.
Computer Skills: Microsoft Outlook/Word/Excel are required (Access a plus, but not required)
Typing Skills: 50 wpm minimum
Benefits Available: Yes
401K Plan Available: Yes
Personal Vehicle Required: Yes

Benefits: Company pays 25% of Health Insurance cost, plus 100% vision and 50% dental costs. Secondary insurance is available through Allstate at employee's expense. 401K Plan available. Job-Related Training, Free Spring Water and Candy, Onsite Exercise Room and Shower, Free Parking, Basketball Hoop, Weekly Trivia, Summer Grille Lunches, and New Corporate Headquarters/built 2007. Casual Work Environment where individuals are truly self-empowered and work as a cohesive team, ascribing to the values of Servant Leadership. Great Company and Community to raise a family.

Company Profile: Founded in 1987 - Celebrating 24 years with no layoffs! SpaceBound is a privately held Company, offering a cohesive environment that embraces cutting-edge technologies. Our Continued growth is a direct result of a performance-driven atmosphere that rewards initiative, creativity, and a commitment to excellence. Average employee tenure: 8+ years.

All interested candidates must submit a resume, cover letter and negotiable salary requirement to employment@spacebound.com or fax resumes to 440-355.8009.